Frequently asked questions

Which delivery service do you use?

Our standard delivery service is Royal Mail Tracked 48.

When will my order be dispatched?

We aim to despatch all orders within 1 working day.

How much does delivery cost?

Postage is charged at cost, with no hidden fees. Delivery is free on all Sample orders over £25, and £45 on all full bottle orders.

Will my samples fit through my letterbox?

Sample orders are designed to fit standard letterboxes for a smooth, hassle-free delivery. ( 16 samples of less )

How will my order be packaged?

All items are carefully packaged to help ensure they arrive in perfect condition.

Have a question about a fragrance or your order?